
Wodonga Golf Club MEMBERSHIP AGREEMENT, TERMS AND CONDITIONS
V2 September 2026
Wodonga Golf Club Investment Pty Ltd (ABN 33 612 239 666, ACN 612 239 666), trading as Wodonga Golf Club, of 10 Clubhouse Place, West Wodonga VIC 3690 (“the Club”). Email: mail@wodongagolf.com.au · Phone: (02) 6059 1552.
1. Introduction and acceptance
1.1 This Membership Agreement (“Agreement”) is entered into between the Club and the individual who applies for membership, renews membership, pays a Membership Fee, or receives a membership card (“Member”).
1.2 By submitting an application, renewing, paying a Membership Fee, or using the Club’s facilities, the Member acknowledges that they have read and agree to this Agreement, the Privacy Policy, and the Club’s published local rules and policies.
1.3 “Facility” or “Course” means Wodonga Golf Course at 10 Clubhouse Place, West Wodonga, Victoria.
1.4 Members attest that they are in a suitable state of health to play golf and use the facilities. Use of the Course and facilities is at the Member’s own risk, subject to clause 15 and the Australian Consumer Law.
2. Membership entitlements
2.1 Membership gives the Member only the following entitlements, subject to the Member’s category and to this Agreement:
(a) a revocable licence to use the Course and Club facilities during the Membership Year, on the days and on the conditions that apply to that category; and
(b) the right to enter Club competitions and activities as permitted by the Club’s match policy as published from time to time.
2.2 Category entitlements (as published for the relevant Membership Year) include:
7 Day — unrestricted use. 6 Day — Sunday to Friday. Partners Discount — two 7 Day memberships at the same address. Under 25 / Under 21 / Junior — unrestricted use, subject to the age test as at 30 September of the year the membership starts. Country — resident outside a 100 km radius; maximum 24 rounds in the Membership Year.
2.3 The Club is a proprietary entity owned and operated by Wodonga Golf Club Investment Pty Ltd on private land. Members must not form, organise or operate any sub-group, committee or association that uses the Club’s name, facilities or premises without the Club’s prior written consent. Any fundraising on Club premises or using the Club’s name requires prior written consent and must comply with the Fundraising Act 1998 (Vic). The Club may refuse any proposed fundraising activity.
3. No ownership or other rights
3.1 Membership does not confer any right or interest in the Club, the Course, the land, or any asset of the Club.
3.2 Membership is not an investment. It does not give any right to share in profits, to participate in management or governance, or to occupy the land beyond the revocable licence in clause 2.
3.3 All decisions about operation, management, access, opening hours, course setup and use of the premises are at the discretion of the business' owners Wodonga Golf Club Investment Pty Ltd, subject to this Agreement and to law.
4. Membership Year, fees and payment
4.1 The Membership Year runs from 1 October to 30 September, unless the Club publishes a different year for a particular category.
4.2 Membership Fees are as published on the Club’s website and application form for that Membership Year. Published fees are inclusive of GST unless stated otherwise.
4.3 Fees may be paid in a single payment or, where offered, by monthly direct debit or card instalments under a separate Direct Debit Request Service Agreement. A transaction fee may apply to instalments.
4.4 If a Member who is paying by instalments cancels the direct debit or card authority before the Membership Year ends, the unpaid balance of that year’s Membership Fee becomes immediately payable, unless clause 12 applies or the Australian Consumer Law requires otherwise.
4.5 Competition fees, green fees for guests, cart hire and pro-shop purchases are separate from the Membership Fee and are not refundable under clause 12 except to the extent the Australian Consumer Law requires.
5. Safety, laws and directions
5.1 Members must follow all safety instructions and reasonable directions of Club staff, contractors and officials immediately.
5.2 Members must comply with applicable laws, work health and safety requirements, the Rules of Golf (R&A / Golf Australia), Local Rules and posted signage.
5.3 Grounds staff, contractors, machinery and vehicles have right of way at all times. Do not block maintenance paths, gates or access tracks.
6. Conduct
6.1 Prohibited conduct includes, without limitation:
(a) abusive, threatening, intimidating, discriminatory or harassing conduct toward staff, members, visitors or neighbours;
(b) unsafe play, including hitting when people or property may be struck, entering closed areas, or reckless cart use;
(c) obstructing staff operations, vehicles, gates, paths or works; and
(d) unauthorised commercial coaching, events, drone flight, advertising, or selling goods or services on site without prior written approval.
6.2 A breach of this clause may result in immediate removal from the premises, refusal of future entry, suspension or cancellation of membership. If the Club cancels membership for a serious breach of this clause, unused fees are not automatically refundable, except to the extent the Australian Consumer Law requires a refund.
7. Private property and right to refuse entry
7.1 The Club operates on privately owned land. Membership grants only a revocable licence to access and use the facilities in accordance with this Agreement, Club policies, Local Rules and staff directions.
7.2 The Club may refuse entry or service where it has a reasonable basis to do so, including safety, maintenance, weather, an event booking, or a breach of this Agreement. The Club may issue a trespass notice to a person who is not authorised to be on the land.
7.3 Temporary course closures for weather, maintenance, tournaments or safety do not, by themselves, entitle a Member to a refund. If a closure is so extensive that the Club is no longer supplying the membership service in any substantial way, clause 12 and the Australian Consumer Law apply.
8. Cooling-off and Member cancellation
8.1 A new Member (first Membership Year with the Club) may cancel this Agreement by written notice to mail@wodongagolf.com.au within seven (7) days of the Club accepting the application, provided the Member has not used the Course more than once. The Club will refund the Membership Fee paid, less any competition or green fees already used and any reasonable card/direct-debit merchant cost, within fourteen (14) days.
8.2 After the cooling-off period, Membership Fees are not refundable for change of mind, relocation, illness or non-use, except:
(a) as required by the Australian Consumer Law;
(b) under clause 12 (cessation of operations); or
(c) as the Club agrees in writing, on a case-by-case and pro-rata basis.
8.3 A Member may elect not to renew. Renewal is not automatic unless the Member has a continuing direct-debit authority and the Club has given reasonable notice of the next year’s fee.
9. Suspension or cancellation by the Club
9.1 The Club may suspend or cancel a membership if the Member fails to pay fees that are due, materially breaches this Agreement, or engages in conduct that reasonably risks the safety, reputation or lawful operation of the Club.
9.2 Except in an emergency or where immediate removal is required for safety or serious misconduct, the Club will give the Member a written notice describing the issue and a reasonable opportunity to respond before cancellation.
9.3 Cancellation for non-payment or serious misconduct does not, of itself, require a refund of unused fees, except to the extent the Australian Consumer Law requires.
10. Variation of this Agreement
10.1 The Club may update this Agreement, category rules or published policies. The Club will give Members at least fourteen (14) days’ notice of a change that is more than administrative (website, newsletter or email is sufficient notice).
10.2 If a change is material and detrimental to a Member (for example a substantial cut in playing rights during a year already paid for), the Member may cancel by written notice before the change takes effect and receive a pro-rata refund of the unused Membership Fee within fourteen (14) days.
10.3 Changes required by law may take effect immediately.
11. Australian Consumer Law
11.1 The Club supplies membership services to Members as consumers under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)), as applied in Victoria by the Australian Consumer Law and Fair Trading Act 2012 (Vic).
11.2 Those laws give guarantees that cannot be excluded, including that services will be provided with due care and skill, will be fit for a purpose the Member makes known, and will be supplied within a reasonable time.
11.3 Nothing in this Agreement excludes, restricts or modifies any right or remedy the Member has under the Australian Consumer Law, except to the extent a limitation is permitted for recreational services under section 139A of the Competition and Consumer Act 2010 (Cth) and section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic).
11.4 If a membership service has a major failure, the Member may cancel and recover a refund for the unused portion, and may also recover reasonably foreseeable loss. If a failure is minor, the Club may remedy it within a reasonable time.
12. Cessation of operations — unused fee refund (14 days)
12.1 If the Club determines that the golf course cannot continue to operate, or the Club otherwise ceases to provide the membership services, for any reason — including, without limitation:
(a) closure of the Course;
(b) sale, lease, redevelopment or change of use of the land;
(c) insolvency, administration or winding up of Wodonga Golf Club Investment Pty Ltd;
(d) loss of water, planning, access or other rights needed to operate the Course;
(e) a force majeure event that makes continued operation impracticable; or
(f) a decision by the Club’s owners that the Course will no longer operate as a golf club,
then the following applies.
12.2 All memberships end on the Cessation Date. The Cessation Date is the date the Club first notifies Members that operations will cease, or the date operations actually cease, whichever is earlier.
12.3 The Club will refund to each affected Member the unused portion of any Membership Fee already paid. The unused portion is calculated on a pro-rata daily basis from the Cessation Date to the last day of that Member’s then-current Membership Year.
12.4 The refund will be paid within fourteen (14) days of the Cessation Date, to the payment card used for the most recent Membership Fee payment, or to the bank account the Member nominates in writing.
12.5 Any direct debit, instalment plan or card authority for future Membership Fees is cancelled from the Cessation Date. No remaining unpaid balance of the annual Membership Fee is payable.
12.6 The Club will give Members written notice of the Cessation Date and how the refund will be processed, using the email or postal address then on file.
12.7 This clause 12 operates in addition to, and does not limit, any right or remedy the Member has under the Australian Consumer Law or any other law that cannot be excluded.
13. Privacy
13.1 The Club handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and in accordance with the Club’s Privacy Policy published on its website.
13.2 Personal information is collected to administer membership, handicapping, competitions, accounts, safety and related golf activities, and may be disclosed to Golf Australia, Golf Victoria, service providers, insurers and as required by law.
13.3 A Member may request access to or correction of personal information, or opt out of direct marketing, by writing to mail@wodongagolf.com.au. Privacy complaints may be made to the Club and, if unresolved, to the Office of the Australian Information Commissioner (oaic.gov.au).
14. Assumption of risk (golf is a recreational activity)
14.1 Golf and use of a golf course, carts, practice facilities and clubhouse surrounds are recreational activities that involve obvious risks, including being struck by a golf ball or club, slips, trips, cart incidents, sun exposure, wildlife, water hazards and uneven ground.
14.2 The Member participates voluntarily and is responsible for playing within their ability, following directions, and using carts and equipment as instructed.
15. Liability — what the Club can and cannot limit
15.1 To the maximum extent permitted by law, the Club is not liable for loss of, or damage to, a Member’s property brought onto the premises, except to the extent the loss or damage is caused by the Club’s negligence or a failure of an Australian Consumer Law guarantee.
15.2 Where the Australian Consumer Law allows liability for a failure of a consumer guarantee to be limited, and the services are not of a kind ordinarily acquired for personal, domestic or household use, the Club’s liability is limited to resupplying the services or paying the cost of resupply.
15.3 Recreational services — Victoria. Golf services supplied by the Club are recreational services. If the prescribed warning under section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic) has been brought to the Member’s attention before supply (including on the application form), then to the extent permitted by that section and by section 139A of the Competition and Consumer Act 2010 (Cth), the Club excludes liability for the Member’s death or personal injury arising from a failure to comply with the consumer guarantees in sections 60, 61 and 62 of the Australian Consumer Law.
15.4 The exclusion in clause 15.3 does not apply to the extent the death or injury is caused by an act or omission done with reckless disregard for the consequences, and it does not exclude liability that cannot be excluded by law.
15.5 WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 (VIC)
Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named in this Agreement is required to ensure that the recreational services it supplies to you — are rendered with due care and skill; and are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and might reasonably be expected to achieve any result you have made known to the supplier. Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the supplier is entitled to ask you to agree that these statutory guarantees do not apply to you. If you accept this Agreement, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 if you are killed or injured because the services provided were not in accordance with these guarantees, are excluded, restricted or modified in the way set out in this Agreement. NOTE: The change to your rights, as set out in this Agreement, does not apply if your death or injury is due to gross negligence on the supplier’s part. “Gross negligence”, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission.
16. Errors, notices and interpretation
16.1 The Club may correct an obvious error or miscalculation in a membership application or fee within seven (7) days of the Agreement being formed, and will notify the Member in writing.
16.2 Notices under this Agreement may be given by email, SMS, post or publication on the Club’s website. A notice by email is taken to be received on the day it is sent unless a bounce-back is received.
16.3 If a provision of this Agreement is unenforceable, it is to be read down or severed so that the rest of the Agreement remains in effect.
16.4 This Agreement is the entire agreement for membership and replaces earlier published membership terms, except for fees already paid and rights already accrued.
17. Complaints, governing law and disputes
17.1 Complaints about membership, fees or this Agreement should first be sent to mail@wodongagolf.com.au. The Club will respond within fourteen (14) days.
17.2 If the matter is not resolved, a Member may contact Consumer Affairs Victoria (consumer.vic.gov.au or 1300 55 81 81) or apply to the Victorian Civil and Administrative Tribunal (VCAT) for a goods-and-services claim.
17.3 This Agreement is governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and of VCAT.
18. Acknowledgement
By applying, renewing, paying a Membership Fee or using the facilities, the Member acknowledges that they have had a reasonable opportunity to read this Agreement and the Privacy Policy, and that they agree to be bound by them.
Wodonga Golf Club Investment Pty Ltd
Trading as Wodonga Golf Club
ABN 33 612 239 666 · ACN 612 239 666
10 Clubhouse Place, West Wodonga VIC 3690
mail@wodongagolf.com.au · (02) 6059 1552
Privacy Policy
How we collect, hold, use and disclose personal information
1. Who we are
This Privacy Policy is issued by Wodonga Golf Club Investment Pty Ltd (ABN 33 612 239 666, ACN 612 239 666), trading as Wodonga Golf Club (“the Club”, “we”, “us”).
Our course and clubhouse are at 10 Clubhouse Place, West Wodonga VIC 3690.
Contact for privacy matters: mail@wodongagolf.com.au · (02) 6059 1552 · 10 Clubhouse Place, West Wodonga VIC 3690.
This policy explains how we handle personal information of members, applicants, visitors, guests, competition players, website users, staff, volunteers and suppliers. It is written to meet Australian Privacy Principle (APP) 1 in Schedule 1 of the Privacy Act 1988 (Cth). We also have regard to the Health Records Act 2001 (Vic) if we hold health information about an individual in Victoria.
We treat this policy as applying to the Club even if a small-business exemption under the Privacy Act could otherwise be available. If the Privacy Act does apply to us (including because we hold health information, or our turnover exceeds the small-business threshold), this policy describes how we meet those obligations.
2. What this policy covers
This policy tells you:
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the kinds of personal information we collect and hold;
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how we collect and hold that information;
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the purposes for which we collect, hold, use and disclose it;
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how you may access and correct it;
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how you may complain, and how we deal with complaints;
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whether we are likely to disclose personal information to overseas recipients, and if practicable the countries; and
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whether we use computer programs to make decisions that could significantly affect your rights or interests.
3. The kinds of personal information we collect and hold
3.1 Ordinary personal information
Depending on your dealings with us, we may collect and hold:
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identity and contact details — title, name, date of birth, gender, residential and postal address, email, mobile and other phone numbers;
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membership details — category, membership number, join and renewal dates, playing rights, payment status;
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golf records — Golf Link / Golf Australia ID, handicap, home club, competition scores, prize-voucher balances;
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payment details — bank account BSB and number for direct debit, truncated card details processed by our payment provider, transaction history (we do not store full card numbers on Club systems if a payment processor holds them);
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identification documents where reasonably necessary — for example driver’s licence or passport number if needed to verify identity or age;
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communications — emails, letters, phone notes, website form submissions, survey and feedback responses;
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event and booking information — tee times, competition entries, function bookings, guest names;
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images — photos or video from Club events, the course or clubhouse, if you appear in them;
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website and device data — IP address, browser type, pages viewed, date and time, and cookie identifiers; and
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for staff, contractors and volunteers — employment or engagement history, qualifications, emergency contacts and, where required, working-with-children checks.
3.2 Sensitive information
Sensitive information is a subset of personal information. We only collect it if it is reasonably necessary for our functions and you consent, or another exception in APP 3 applies. It may include:
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health information — for example a medical condition, allergy, injury or disability you tell us about so we can manage safety, cart use, first aid or a membership request;
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nationality, ethnicity or language, if you choose to provide it; and
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information about a parent or guardian of a junior member.
We do not need, and do not seek, political opinions, religious beliefs, sexual orientation or criminal records as a condition of ordinary membership.
4. How we collect personal information
We collect information in these ways:
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Directly from you — membership and direct-debit forms, the Pro Shop, phone, email, the website, competition entry, account login, surveys and when you visit or play.
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From people connected with you — a partner on a joint membership, a parent or guardian of a junior, or a guest you enter in a booking.
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From golf bodies and other clubs — Golf Australia, Golf Victoria / North Eastern District Golf Association, Golf Link, and other clubs for handicapping, affiliation and competition.
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From service providers — payment and direct-debit processors, website and email hosts, insurers, accountants and IT providers.
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Automatically — when you use our website (cookies and similar technologies) or Club Wi-Fi if offered.
We collect personal information by lawful and fair means. Where it is reasonable and practicable, we collect it from you. If you do not provide information we reasonably request, we may not be able to process a membership, take a payment, enter you in a competition, or communicate with you.
5. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information for purposes that are reasonably necessary for our functions, including to:
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assess applications and administer membership, renewals, cards and playing rights;
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take and process fees, direct debits, competition fees and refunds (including any unused-fee refund if the course cannot continue to operate);
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maintain handicaps and golf records and run competitions, trophies and prize vouchers;
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affiliate with Golf Australia, Golf Victoria and the North Eastern District Golf Association;
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operate the course, clubhouse, Pro Shop, bookings and events safely;
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contact you about your account, course conditions, fixtures, policy changes and operational notices;
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prepare a member handbook or similar list (see clause 7.2);
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send newsletters and, if you have not opted out, information about Club products, events and offers;
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handle enquiries, complaints, insurance claims and disputes;
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meet legal obligations (for example tax, work health and safety, child safety, and the Fundraising Act 1998 (Vic) if fundraising occurs);
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improve our website, services and course operations; and
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consider employment, contractor or volunteer applications.
If we want to use or disclose personal information for a purpose that is not related to one of the above (and not otherwise permitted by the APPs), we will ask for your consent unless the law authorises us not to.
6. Direct marketing
We may use your name, contact details and membership category to send you Club news, fixtures, fee notices and offers by email, SMS or post. You can opt out at any time by using the unsubscribe link in an email, replying STOP to an SMS, or writing to mail@wodongagolf.com.au. We will process an opt-out promptly. Operational messages that are part of membership (for example a fee receipt, a course-closure notice, or a refund notice) are not treated as optional marketing.
We do not sell your personal information to unrelated third parties for their marketing.
7. Who we disclose personal information to
7.1 Service providers and golf bodies
We may disclose personal information to:
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Golf Australia, Golf Victoria, the North Eastern District Golf Association, Golf Link and a GA-licensed service provider, for handicapping, affiliation and competitions;
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payment processors, banks and direct-debit providers;
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website, email, cloud and IT hosts;
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insurers, brokers, accountants, auditors and lawyers;
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event contractors and suppliers where needed to run a competition or function;
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Sport Integrity Australia or another sporting body if required for integrity or eligibility reasons; and
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a purchaser or incoming operator of the Club’s business, on confidential terms, if the business is sold or transferred.
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7.2 Other members
Unless you ask us not to, we may include your name and telephone number in a member handbook or similar internal list so members can arrange games. We will not publish your address, date of birth, payment details or Golf Link number in that list.
7.3 Required or permitted by law
We may disclose personal information if we are required or authorised by law, to an enforcement body where reasonably necessary, or to lessen or prevent a serious threat to life, health or safety.
8. Overseas disclosure
Most of the personal information we hold is stored in Australia. Some service providers (for example cloud email, website platforms or payment processors) may store or access information from outside Australia. The countries can include the United States, Singapore, New Zealand and other locations used by those providers from time to time.
If we disclose personal information to an overseas recipient, we take reasonable steps so that the recipient does not breach the APPs in relation to the information (APP 8), unless an exception applies (for example you consent, or the recipient is subject to a law or binding scheme that is substantially similar to the APPs and you can enforce that protection).
Golf Australia and related golf-administration systems are Australian organisations. If a particular competition or tour requires disclosure outside Australia, we will tell you if it is practicable to do so.
9. How we hold and protect personal information
We hold personal information in paper files at the Club and in electronic systems (membership and accounting software, email, website tools and payment platforms).
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Those steps include restricted staff access, password controls, physical security of the office and Pro Shop records, and contractual expectations of service providers. No method of storage or transmission is completely secure.
We take reasonable steps to destroy or de-identify personal information when we no longer need it for any purpose for which it may be used or disclosed under the APPs, unless we are required by law or a court or tribunal order to keep it. As a guide:
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current membership and handicap records are kept while you are a member and for a reasonable period after (typically seven years for financial records);
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competition and prize-voucher records are kept for the voucher validity period and a reasonable archive period after that; and
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unsuccessful enquiry or application records that do not become a membership are not kept longer than needed.
10. Data breaches
If we become aware of an eligible data breach under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act, we will assess it promptly and, where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC). If you think your information with us has been compromised, contact us immediately using the details in clause 1.
11. Access and correction
You may ask us for access to the personal information we hold about you, and you may ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading (APPs 12 and 13).
Send the request in writing to mail@wodongagolf.com.au or to the postal address in clause 1. We will acknowledge an access request within 14 days and aim to give access or a written explanation within 30 days. We will not charge a fee for lodging a request. If a request is complex we may charge a reasonable cost for providing access, and we will tell you first.
We may refuse access in the limited situations allowed by APP 12 (for example where it would unreasonably affect someone else’s privacy, or is frivolous or vexatious). If we refuse, we will explain why and how you can complain, unless it is unreasonable to do so.
Please keep your contact details current. You can update them at the Pro Shop or by email.
12. Anonymity and pseudonymity
Where it is lawful and practicable, you may deal with us without identifying yourself (APP 2) — for example paying a casual green fee in cash and playing as a visitor. It is not practicable to remain anonymous if you want membership, a handicap, a competition prize, a direct-debit arrangement, or a refund to a bank account.
13. Children and junior members
We collect personal information about junior members from the junior and from a parent or guardian. A parent or guardian must complete the application for a person under 18. We use that information only for junior membership, safety, competitions and communication with the parent or guardian.
14. Website, cookies and third-party sites
When you visit wodongagolf.com.au our systems may record pages viewed, date and time, and technical data such as browser type and IP address. We use this to operate and improve the site.
We may use cookies (small text files stored on your device) to remember preferences and understand how the site is used. Some cookies may collect personal information. You can disable cookies in your browser; parts of the site may then work less well.
Our site may link to third-party sites (for example Golf Australia, a booking or payment page, or social media). Those sites have their own privacy policies. We are not responsible for how those operators handle information you give them.
15. Automated decisions
From 10 December 2026, APP 1 requires extra disclosure if we arrange for a computer program to make, or do something substantially and directly related to making, a decision that could reasonably be expected to significantly affect your rights or interests, using your personal information.
At the date of this policy we do not use automated systems to decide whether to accept, refuse, suspend or cancel membership, or to decide the amount of a fee refund, without human involvement. Handicaps and competition results may be calculated in Golf Link or similar golf software under Golf Australia’s rules; those systems are operated for national handicapping, not as a Club substitute for a membership decision. If that position changes, we will update this policy to describe the kinds of personal information used and the kinds of decisions involved.
16. How to complain
If you are concerned about how we have handled your personal information, please contact us first:
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Email: mail@wodongagolf.com.au
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Phone: (02) 6059 1552
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Post: Privacy, Wodonga Golf Club, 10 Clubhouse Place, West Wodonga VIC 3690
Please set out what happened and what you would like us to do. We will respond within 30 days. If you are not satisfied, you may complain to the OAIC:
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Website: oaic.gov.au
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Phone: 1300 363 992
The OAIC generally expects you to complain to us first.
17. Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on our website. If we make a change that is material, we will note the new version date at the top of the policy and, where appropriate, mention it in a newsletter or membership notice.
This Version 2.0 updates the previous policy by: replacing references to the National Privacy Principles with the Australian Privacy Principles; adding the Club’s ABN and company name; describing payment, refund and direct-debit information; stating overseas locations where practicable; describing the Notifiable Data Breaches process; adding junior-member and automated-decision wording; and aligning complaints timeframes with APP 12 and 13 practice.
18. Contact
Wodonga Golf Club Investment Pty Ltd
Trading as Wodonga Golf Club
ABN 33 612 239 666 · ACN 612 239 666
10 Clubhouse Place, West Wodonga VIC 3690
(02) 6059 1552
Website: wodongagolf.com.au
